Privacy Policy

Privacy Policy: Talos Engineering Ltd (Talos Vehicles)

Introduction

Talos Engineering Ltd (trading as Talos Vehicles) (“we”, “our”, “us”) is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, and share your personal data when you visit our website (www.talos-vehicles.com) and engage with our services. We comply with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.

Contact Information

If you have any questions about this Privacy Policy or our data practices, please contact us:

Address: 31 Bretton Street, Dewsbury, WF12 9BJ, United Kingdom

Phone: 01924 460480

Email: info@talos-vehicles.com

Data We Collect

We may collect and process the following types of personal data:

Information You Provide

Contact Information: Name, address, email address, phone number.

Enquiry Details: Information you provide when you contact us with queries or complaints.

Information We Collect Automatically

Technical Information: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform.

Usage Information: Information about how you use our website, products, and services.

Information from Third Parties

We may receive information about you from third parties, including:

Analytics Providers: Google Analytics.

Advertising Networks: Facebook, Google AdWords.

How We Use Your Data

We use your personal data for the following purposes:

Service Delivery

– To provide and manage our products and services.

– To process orders and deliver products to you.

– To manage payments and accounts.

Communication

– To respond to your enquiries and provide customer support.

– To send you updates about your order.

Marketing

– To provide you with information about products and services that may interest you.

– To send you newsletters and promotional offers (you can opt-out at any time).

Website Improvement

– To administer and improve our website.

– To understand how you use our website and services.

Legal Basis for Processing

We rely on the following legal bases for processing your personal data:

Consent: Where you have given us explicit consent to process your data.

Contract: Where processing is necessary for the performance of a contract with you.

Legal Obligation: Where processing is necessary for compliance with a legal obligation.

Legitimate Interests: Where processing is necessary for our legitimate interests, such as improving our services and website.

Sharing Your Data

We may share your personal data with:

Service Providers: Companies that provide services on our behalf, such as payment processing, delivery services, and IT support.

Analytics and Search Engine Providers: Companies that assist us in the improvement and optimization of our website.

We require all third parties to respect the security of your personal data and to treat it in accordance with the law.

Data Security

We have implemented appropriate technical and organizational measures to protect your personal data from unauthorised access, use, or disclosure.

Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

You have the following rights regarding your personal data:

Access: You can request access to your personal data and receive a copy of it.

Rectification: You can request correction of any inaccurate or incomplete data.

Erasure: You can request deletion of your personal data where there is no lawful reason for us to keep it.

Restriction: You can request that we restrict the processing of your personal data.

Objection: You can object to the processing of your personal data where we are relying on legitimate interests.

Data Portability: You can request the transfer of your personal data to another party.

To exercise these rights, please contact us at info@talos-vehicles.com.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Privacy Policy.

Complaints

If you have any concerns about our use of your personal data, you can make a complaint to us at info@talos-vehicles.com. You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues.

Effective Date

This Privacy Policy is effective as of 18th July 2024.

By using our website and services, you consent to the collection and use of your personal data as described in this Privacy Policy. Thank you for trusting Talos Engineering Ltd (Talos Vehicles) with your personal data.

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